Premier Sound Security & Automation

i honestly don't even know how to rate this. girls in the office are very friendly. Rick has a problem responding but thats not why i am writing. i was looking in the area of someone who installed central vacs. A dealer found Premier sound for me, which i thought was wierd bc they are sound and security. Anyway, i went in and met with Rick and told him what i wanted..Vacuflo. That is the only one i have ever owned and the only one i like. I have had 3 installed in 3 different houses and my daughters have also used them in their 4 homes. I met with Rick a couple of times and he came to the house twice and by looking around he could see that i have all hardwood with 2 area rugs. He kept telling me that they had to cut large squares in the walls in 3 different areas and then get a painter to patch, tape and paint. I could not understand that at all and i kept questioning it since i have seen 7 installations back home. I gave him the job and not until the end did i see why the walls had to be ripped up. My guy Nick always gave me the Turbocat which i loved because you just attach to pole and go..and since I've always had hardwood it was perfect. Well when Rick's guys hooked this up it all started to make sense. There is a huge heavy electric powerhead that has to be attached to a separate pole and then there is a plug and cord on the vac hose that has to be plugged into the receptacle next to the vac port they installed next to it. I HATE IT MORE THAN ANYTHING. Like i said i kept asking why the huge holes in the walls and he never answered me and kink of snickered. When i told him none of my others were like that he just looked at me and didn't respond. He just about made me feel like a total idiot that didn't know what she was talking about. After using it once..i texted him and he kept putting me off so i went to his office and told him i hate the head and want the Turbocat. He said he could order one for me and i would have to pay for it. i told him i wanted to exchange it since it was used once and he said he couldn't do that..it was like taking a mattress back. I said are you freaking kidding me..its nothing like that. well i got nowhere and now i have this piece of crap for a power head.
7/22...
well i just got a new rug that has kind of a high pile and as soon as i put the vac head on the rug it shuts down. i tried to adjust it but it will not work on this rug. So i have this big heavy ugly head that was costly that does not work on 1 of my 2 rugs.
I am very dissatisfied with Rick's business dealings..he came to my home he should have seen that i didn't need anything close to that head. I was assuming that he was looking out for my best interest(i was wrong) and seeing i had all wood flooring he never should have given me that power head.
If you are looking for a Vacuflo, there are other Vacuflo dealers in the area...track them down..i wish I had!

Never replied to my email regarding home audio system.

They installed my security camera system. They were professional, quick, and affordable. They gave me the most value for my money compared to others in the community.

Can't say enough about this experience.
From the quote to the installation, nothing but great service.
Would highly recommend and will be using them in the future
for other services they offer.

Ben and his coworker came over and installed a wall mount for me and mounted my TV. They both were very professional and cleaned up after they had completed the job. I would definitely use them again and I hope you will as well. Thank you guys!!!

I've been using this company for a few months now for a variety of service calls and each time I not only get great results, but a great customer experience too! I realize this sounds cliché and like a commercial advertisement. But it's true. 5/5 Stars is the very least I could rate Premier Sound.