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G M.
Ruth's Chris Steak House specializes in serving aged USDA Prime steaks, broiled in a trademark 1800-degree oven and served on a plate heated to 500 degrees to ensure the steak stays "sizzling" hot. To experience fine dining at its best ... Just follow the sizzle to the nearest Ruth's Chris Steak House.
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Overall rating
237 reviews
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1 star
- 10136134Feb 26, 2024
Great place to come for a fancy date night.
Our server as awesome and attentive for my husband and I were celebrating an anniversary.
The food was out of this world and our server was awesome (did I mention that already?)
If you're butter sensitive please be careful because everything is cooked in butter here! But it is worth itHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Megan C.
Feb 27, 2024
Abigail,
Thank you for your review! I am thrilled to hear that you enjoyed your celebration and that you and your husband were wow-ed by both our food and service. I'll be sure to pass your kind words of praise on to the team for the 5-star experience! We appreciate you dining with us and look forward to welcoming you in for another meal soon!
Happy Anniversary!!
Megan Cromwell, Director of Guest Relations - Feb 8, 2024
A trip to Myrtle Beach is not complete without a visit to the fine dining establishment of Miss Ruth Chris.
We had reservations to make sure our trip would be perfect.
Iuliia was our main server assisted by Mason & Tanner. They were all top notch at their professions.
It wasn't crowded but then again we go there at 5:00. I would've preferred a different choice of background music but that's just me! We started off with calamari and then to the main entree. Bone in ribeye cooked to perfection. We added grilled shrimp and asparagus. For dessert believe it or not- Crab cakes! Perfection on a plate. So good I forgot to take a picture of the entire serving!! Towards the end of our dinner it started to fill up and a tad loud.
Valet parking & a hotel just next door for those wishing to stay for awhile.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Megan C.
Feb 13, 2024
Cheryl,
Thank you for your review! Outstanding food, service, and value are things that we strive for, and I am glad that is the impression you were left with! And our prime steak is what we're known best for, so I am thrilled to hear that we lived up to this reputation with your cowboy ribeye, crab cakes, and the rest of your meal! We are glad you enjoyed your visit and look forward to treating you to another 5-star meal soon!
Megan Cromwell, Director of Guest Relations - Feb 18, 20241 check-in
Just a perfect evening. Food was on point, staff was attentive. The cold seafood tower was delicious.
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Megan C.
Feb 22, 2024
Rick,
Thank you for your review! I am so glad to hear you enjoyed your experience! Your patronage is greatly appreciated, and we look forward to serving you another 5-star meal in the future!
Warm regards,
Megan Cromwell, Director of Guest Relations - Chris G.SC, SC0133Apr 5, 2024
Been to Ruth Chris many times. Great food. Ordered a New York strip. Temp was perfect. Always get a Ruth's chopped salad which is probably one of my favorite salads ever. Food was excellent as always.
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Megan C.
Apr 15, 2024
Chris,
Thank you so much for your review! If you have any further feedback, please don't hesitate to give us a call and let us know how we can earn that 5th star. We are glad you enjoyed another great visit with us and look forward to having you join us again soon!
Best wishes,
Megan Cromwell, Director of Guest Relations
(864) 248-1723 - Jan 21, 2024Updated review
Always love the happy hour at Ruth's. Can get crowded so it's good to get there when happy hour starts. The happy hour burger is excellent but my favorite it the NY strip.. not on the happy hour menu. However, this time my NY strip seemed more like a USDA choice and not prime like I'm use to at Ruth's. Cooked like a Ruth Chris steak but not as tender and a little tough to chew. Good bourbon selection too.
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Darryl H.
Mar 21, 2019
Thanks for the wonderful review, Ron. I'm thrilled to know you've always enjoyed happy hour at Ruth's Chris. And I'm glad you were able to treat yourself to a sizzling steak on your recent visit. We sincerely appreciate your kind words and I'll be sure to share your feedback regarding the Manhattan with our beverage team. Hope you'll join us again soon!
Have a nice day,
Darryl Hills, General ManagerMar 19, 2019Previous reviewAlways a great happy hour at Ruth's. I had a NY strip that was not happy hour but I was in the mood . It was delicious and the service was fantastic as usual. The only disappointment was that the Ruth's Manhattan was taken off the happy hour menu. It was my go to cocktail.
- Sheila H.Thousand Oaks, CA04145Feb 14, 2024
Phil was amazing. We had an early reservation, because that's all that was left on the books. Phil did not rush us. Dinner was amazing, as it always is. If we want a special dinner with amazing service, we always choose Ruth's Chris. It doesn't matter where we are, we are never let down at Ruth's Chris...
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Megan C.
Feb 22, 2024
Sheila,
Thank you for the feedback! We strive to offer only the highest level of friendly and hospitable service, even on the busiest day of the year! I am thrilled to hear that Phil was an excellent steward of our standards and that your meal itself was amazing as well. I'll be sure to let the team know what a wonderful time you had! We appreciate you joining us and would love to see you again soon!
Megan Cromwell, Director of Guest Relations - Sep 15, 2023
For date night we made reservations for Ruth's Chris and our first experience could have definitely been better. For starters, while the first serving assistant was sitting down my Crab cakes, the second assistant dropped an 8oz glass of Santa Margherita Pinot Grigio onto the food, table and the lap of my dress! On date night, while on vacation, during our first time there, y'all. I was upset but in trying not to ruin the night, I asked could we move to a new table. They began to recook the meal and I went to the restroom to attempt to dry off. They apologized and I assumed that it would be rectified at the end. The manager nor chef ever came by so I'm assuming they knew they had messed up.
The crab cakes were actually the star of the show.
My fiancé had the Garlic encrusted Seabass which he said it was pretty tasty, paired with the Santa Margherita Pinot Grigio. We both shared the Au Gratin Potatoes and the Sweet Potatoe casserole.
Our server asked if it was our first time at any Ruth's Chris to which we said yes.
I had the Hat Trick and he suggested the Managers Special Seafood Trio that he said we wouldn't find on the menu. He said it included scallops which I don't eat so asked if I could have shrimp instead? I asked for the Filet to be Medium which means HOT PINK center. I received a completely RED cut that was closer to Rare than Medium Rare. (you're talking to a former fine dining server of many years here, just keep that in mind) I know steak temperatures lol so that dish also had to be sent back. When it came back this time, it was Well Done (never quite made it to the medium mark lol.) So I obviously wasn't happy with the filet. The shrimp and lobster were just OK. I enjoyed the sauce that was served with the crabcakes better. Then to find out at the end that this special was $105 -more than anything else on the menu, was very underwhelming. Nothing was exceptional about this special. It didn't melt in your mouth like some of your competitors that serves Kobe/ Japanese beef.
I also feel as if the server should have 100% mentioned the price beforehand. Not because it was an issue but because on the menu, there was actually an entrée that serves Filet and Shrimp! I could have simply added a lobster tail to the entrée, and it still would have been less than what the price of the Manager Special was. As a server, I do think it was his job to suggest or either notify us of that. Not to try to get the ticket to be as high as possible. As I mentioned previously, I am a former fine dining server so he was going to be tipped well regardless. I just feel as if you didn't have to price gouge in order to receive your tip, which actually could've been more than 20% in all honesty, had the night gone better.
I ordered the Apple Tart to take home with us (which was good the next morning). When the server brought out our check, he mentioned that he added a chocolate mousse cake to our to go bags. Later, I seen on the receipt was a promotional item. I'm guessing that was their gesture faith? Didn't land well. I don't eat chocolate at all. Why not simply cover the other desert, we purchased if that was the case? It seem more self-serving vs. customer satisfaction.
I think our expectations just simply weren't met on this night. To leave a place spending almost $400 on 2 people, you would have thought to have had a better experience than what we did. So unfortunately, this Ruth's Chris gets the one star from me based off of our very underwhelming experience!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Megan C.
Sep 18, 2023
Kiki,
Thank you for your candid feedback. Outstanding food, service, and value are things that we normally accomplish with ease. There are simply no excuses for all that went wrong…at every turn. I can only say how terribly sorry I am that your experience here was such a disappointment--and your first visit at that! Moreover, I apologize that the issues you encountered were not addressed or corrected in a sufficient manner. I would be happy to personally apologize and discuss your visit further. Feel free to give me a call at your convenience.
Warm Regards,
Megan Cromwell, Director of Guest Relations
(864) 248-1723 - Bennett P.Charleston, SC0145Mar 8, 2024
DO NOT ORDER TAKEOUT. Look at the portions on the $16 mashed potatoes and spinach maybe 1/2 cup of each! Couldn't even fill halfway!
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Megan C.
Mar 15, 2024
Bennett,
Thank you for reaching out regarding your recent to-go order. I am sorry to hear that you weren't satisfied with the side items you received, and I have followed up with the local team directly to ensure that we are following our specific standards for portion sizes on these items. Feel free to reach out to me directly if you would like to discuss this further, as I would be happy to personally apologize.
Megan Cromwell, Director of Guest Relations
(864) 248-1723 - Jason B.SC, SC01354Feb 18, 2024
The steaks are really good . Excellent cuts and cooked perfect . The baked potato was a little cold . Phil and his helper were the perfect servers. The service was top notch hands down best service we have ever had. The ambiance was warm cozy fine dinning with a fireplace in the background , but a little loud at times.
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Megan C.
Feb 22, 2024
Jason,
Thank you for your feedback! We are very happy to hear you had an enjoyable experience overall and that our prime steaks lived up to their reputation! I will relay your concerns regarding the baked potato to our chefs to be corrected for the future. But I am glad that Phil and his assistant took great care of you! Thank you for joining us, and we hope to see you again soon!
Warm Regards,
Megan Cromwell, Director of Guest Relations - Diana V.Myrtle Beach, SC39114Feb 9, 2024
My husband and I went here to celebrate Valentine's Day. Our waitress Colleen was truly amazing and very attentive. The food was spectacular and we definitely took quite a bit home due to full stomachs. Will be going back soon to try other items on the menu.
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Megan C.
Feb 13, 2024
Diana,
Thank you so much for your 5-star review! We aim to treat our guests to a wonderful dining experience, and it sounds like you enjoyed every aspect of your Valentine's celebration. We'll be sure to share your praise with Colleen for her amazing and attentive service! We appreciate your feedback and look forward to treating you to another experience again very soon!
Best wishes,
Megan Cromwell, Director of Guest Relations